Patient Power- Making Sure Your Doctor Really Hears

It’s one thing to feel like a master of the universe when wearing a buttoned-down power suit. But how can you negotiate anything — how can you even contemplate “Getting to Yes,” as one motivational best seller puts it — when standing barefoot in a paper gown under the fluorescent lights at a hospital or a medical clinic?
http://www.nytimes.com/2006/08/15/health/15cons.html